It’s never a good day when your rod breaks, but sometimes it’s a reality, and if it does, Cashion Rods is here to get you back on the water as quick as possible with the Cashion Rods lifetime replacement program.
We have created an online replacement program to process your claim more efficiently.
- Step 1:
Click “File a claim” below, fill out ALL information.
- Step 2:
Upload photos of rod break and rod spec label.
- Step 3:
Click submit claim and pay replacement fee. You will be taken to a PayPal window (You do not have to have PayPal to submit payment).
- Step 4:
Cut the portion of the rod containing the spec label from the damaged rod. (If replacing a Surf Rod, please ship the full, intact rod).
- Step 5:
Along with the spec label section of the damaged rod, include your contact information and return shipping address. Mail envelope containing both to the address listed at the bottom of this page.
**Allow 20 business days to process and ship replacement. You will receive an email confirmation once your rod(s) have shipped.
**You do not need to ship the rod section if you have elected to pick up your replacement at Cashion’s HQ in Sanford, NC. Instead, please bring the broken rod with you for replacement.
Register your ROD Here
File a claim here
John Crews ICON Series: $85.00
ICON Series: $85.00
CK Series (3 years from date of manufacturing): $65.00
CORE Series (3 years from date of manufacturing): $65.00
ELEMENT Series (1 year from date of manufacturing): $40.00
Surf Rod Series: $195.00
Upgrade from Elite (Yellow Grips) to ICON Series: $85.00
Upgrade from CRT (3 years from date of manufacturing) to CORE Series: $65.00
ALL Replacement Rods That Require return shipping are subject to an additional shipping fee
You can ONLY upgrade from Elite Series Rods to ICON Series Rods
You can ONLY upgrade from CRT Series Rods to CORE Series Rods.
The CORE Series Cannot be upgraded to ICON Series